PERSONAL DATA PROTECTION AND COOKIES

PERSONAL DATA PROTECTION POLICY:

As a customer or user you have all the rights set out in the Consumer Protection Act, in accordance with the Personal Data Protection Act (ZVOP-1).

When a customer or user registers and/or places an order, the provider stores the following data: first and last name, billing address and delivery address, date of birth, gender, e-mail address, and username and password (the last four only if the customer or user registers).

The provider ensures the protection of the personal data of the customer or user of the website. It will not misuse this data or pass it on to a third party (except where required by law), but will use it only to process the order and for analytical processing to improve its offer and services. If the user expressly allows it, the provider will also use the data for the following purposes:

• sending email notifications with news related to the Mountains Geek offer and services,
• online advertising.

The customer or user can at any time, via the e-mail address [email protected] request a change to the stored data. The provider will do so within eight days of receiving the request at the latest.

At any time the customer or user can request the deletion of their data from all of the provider's databases by notifying the provider at the e-mail address [email protected]. In this case the customer or user will be removed from the databases within eight days of receiving the request, except where European legislation requires the data to be retained.

At the request of the customer or user, the provider will immediately inform the customer – in writing and in accordance with the applicable legislation – which personal data, if any, were collected during the visit to the website shop.mountainsgeek.com. At any time the customer or user may also request to be informed about: the identity of the business, contact details, the essential characteristics of the goods, the availability of the goods, the terms of delivery, prices, the method of payment and delivery, the period of validity of the offer, the period within which it is possible to withdraw from the contract, and an explanation of the complaints procedure.

Whenever a customer or user visits the website shop.mountainsgeek.com, non-personal general website statistics are recorded in order to obtain statistical information about the attractiveness and usefulness of the website and as an indicator of possible improvements. This data is non-personal, is not subject to further processing and is not passed on to a third party.

MINORS:

Minors should not provide any personal data on the mountainsgeek.com websites. As we cannot verify this data, the provider recommends that parents remind minors about safe use of the internet and warn them that providing any personal data online is not recommended.

RIGHT TO CONTACT:

Every visitor to the website shop.mountainsgeek.com can contact the provider at any time at the e-mail address [email protected].

PUBLICATION OF ANY CHANGES:

Any changes to the personal data protection policy will be published and visible on the website shop.mountainsgeek.com.

COMPLAINTS AND DISPUTES:

In the event of problems, the customer or user can contact the provider at the e-mail address [email protected]. A complaint is confidential between the customer or user and the provider. After receiving a complaint, the customer will receive a notice of receipt and information on how long the provider will take to handle it. The provider strives to settle disputes amicably. While a dispute is being resolved, the provider may contact the customer at any time. Otherwise, disputes are resolved by the competent court.

COOKIES:

What are cookies? They are short text files that most websites store on the devices users use to access the internet, in order to recognise those devices.

The provider also collects non-personal data about the use of the website (mainly: how many visitors visit the site daily and how long visitors stay on individual subpages), so-called "cookies". The customer or user allows the collection of data about website use by clicking "OK", which is displayed on the website with the cookie notice.

The storage of cookies is under the control of the customer or user, who can disable it. If the user decides to do so, they cannot use the mountainsgeek.com websites, because cookies are essential for the websites to function.

The provider also collects the IP addresses from which the user accesses the website, for security purposes. At the start of a visit to the website, the customer or user is assigned a session cookie for identification and tracking of the shopping cart. The provider may also store other cookies on the customer's or user's computer (e.g. the user's identification number in encrypted form, website visit analysis).

Persistent cookies (all collected data that the provider stores from the customer or user) are stored on the customer's or user's computer.

List of cookies we use: